Frequently Asked Questions
Answers to common questions about our services, process, and support.
Your Questions, Answered
Clarity and transparency every step of the way.
We know revenue cycle management can feel complex, especially with the unique needs of ambulatory surgery centers, physicians, and specialty clinics. That’s why we’ve gathered answers to the most common questions about our services, compliance support, legal oversight, and financial performance. Explore the FAQs below, and if you don’t see your question, our team is always here to help.
Services & Solutions
What makes ASC Strategic Revenue Solutions different from other RCM companies?
We’re a boutique partner offering A–Z revenue cycle management with a personal touch. Our team combines billing, coding, compliance, patient advocacy, legal oversight, and custom reporting—giving you clear, on-demand insights at your fingertips along with protection and precision that go beyond what traditional billing vendors deliver.
What services do you provide for ambulatory surgery centers (ASCs)?
We cover the full revenue cycle, including claims submission, denial management, appeals, reimbursement support, coding, credentialing, compliance oversight, reporting, analytics, collections, and cash flow optimization.
Do you work with specialty clinics and outpatient practices?
Yes. We partner with outpatient practices and specialty clinics across multiple disciplines, tailoring support to their unique billing, compliance, and patient collection challenges.
How do you support physicians and specialists differently than ASCs?
While ASCs often face high claim volumes and payer-specific requirements, physicians and specialists typically need tailored compliance support, growth-oriented reporting, and financial clarity. We adapt our approach to fit each provider’s unique goals.
Can you integrate with our existing billing software?
Yes. We work with most leading practice management and ASC billing platforms. If you already have a system in place, our team integrates seamlessly; if not, we can advise on the best-fit solution for your needs.
Claims, Billing & Denials
How do you help reduce denials for ASCs and physician practices?
We use proactive claim review, coding accuracy checks, and payer-specific edits to prevent denials. When denials occur, our specialists—supported by legal review—manage appeals quickly to secure reimbursement.
Do you provide support with out-of-network billing?
Yes. We navigate the complexity of out-of-network claims, including documentation, appeals, and negotiations with payers, helping providers receive fair and timely reimbursement.
Can you help improve our ASC’s cash flow?
Absolutely. Through clean claim submission, faster denial resolution, timely reimbursement, and improved collections, we help stabilize and improve cash flow for surgical centers.
Why is accurate medical coding so important?
Accurate coding ensures claims are processed correctly the first time. Even small errors can cause denials, underpayments, or compliance issues. Our certified coders protect your revenue and reduce risk.
Compliance & Legal Oversight
How do you support compliance in medical billing?
Our compliance team ensures accuracy with coding, prepares your practice for audits, and reviews claims before submission. With legal oversight built into our process, we provide added protection against regulatory and payer risks.
What role does your legal team play in revenue cycle management?
Our legal team supports appeals, payer disputes, audits, and compliance reviews. They provide guidance on regulations and contracts, adding a level of security that most billing firms don’t offer.
How often do you recommend billing audits?
We recommend quarterly audits at minimum to ensure coding accuracy, prevent compliance issues, and maintain payer trust. Our team provides both internal reviews and audit-ready documentation.
Do you offer provider credentialing services?
Yes. We handle enrollment and credentialing with payers, reducing delays, preventing claim rejections, and ensuring providers are properly set up to receive payments.
Financial Clarity & Support
What reporting and analytics do you provide?
We deliver customized reporting and dashboards that track key KPIs like denial rates, reimbursement timelines, days in A/R, and collection performance—giving you actionable insights for financial decision-making.
How do you support patient advocacy?
We provide clear, patient-friendly billing communication, payment plan support, and responsive service. This not only improves collections but also builds trust between providers and patients.
